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Terms and Conditions

 

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The relationship between Elite Fold and the client will be that of ‘independent contractor’, which means that we are not the client’s employee, worker, agent or partner, and we will not give the impression that we are. Our time will therefore be limited to the project at hand, including any consultation time warranted by the project.

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Our current copywriting fees are based on the type of project we undertake. Before each project, we will provide a quote so that you know exactly how much the work will cost. Any changes to the original brief initiated by the client may require us to adjust the cost. The total price of your project will include:

  • A free quote
  • A maximum of 2 drafts of the project specified in the original brief
  • Any minor amendments to your project
  • Advice and consultation by email as necessary
  • Any additional work requested that isn’t covered in the original brief will be quoted separately and added to the original invoice.

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The Brief will be supplied by the client and must clearly outline the project requirements. We suggest that you download, complete and return our briefing form to ensure that we have all the necessary requirements beforehand.

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Before your project is undertaken, we require a confirmation email, stating:

  1. You have read and agree to our terms and conditions
  2. You are authorised to commission the project
  3. You agree to our fees

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We will make every effort to ensure your project is delivered on time. In the unlikely event that we cannot meet the agreed deadline, we will let you know as soon as possible. We will not be held liable for any loss or damages to any party as a result of missing a deadline.

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For new clients, we require a 50% non-refundable deposit of the total fee before commencing work. We will then provide an invoice for the remaining 50% at the project half-way point. For larger projects, we will arrange staggered payments, to be paid when we meet project milestones.

All invoices are sent electronically, unless agreed otherwise and are payable within 7 days of receipt.We also accept payments by bank transfer or PayPal but unfortunately, we do not accept cheques.

We understand that with agencies, copywriting usually forms part of a bigger project and can often take several months to complete. When working with agencies, we still require a 50% non-refundable deposit to be made before we start work. When the copywriting part of the project is complete, the remaining payment should be paid within 7 days of receiving the invoice, whether the client has signed off on the project or not.

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If a client fails to respond to communication within 14 days of paying the non-refundable deposit, the project will be terminated automatically. In the event that a client fails to provide feedback as per the project schedule milestones, the project will be considered ‘on hold’ and rescheduled which is dependent on current workload and availability.

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Upon completion of the project and once we have received payment, all copyrights are automatically transferred to the client. We reserve the right to use any extracts of our work for our portfolio. Similarly, if we’ve worked alongside a subcontracted copywriter, they will also have the right to use any extracts of their work on their portfolio and marketing materials unless otherwise agreed beforehand.

Whilst we make every effort not to breach any copyright, you agree to indemnify us against action that may arise as a result of using our services.

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We make every effort to ensure that the project is proofread, grammatically accurate and factually referenced where applicable.

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By using our services, you agree to indemnify us against any claim, including that of a third party, for compensation or damages resulting from the use of our written material or from unsought permissions to use our material.

Although every piece of written content we produce is original, the client accepts full responsibility for checking the authenticity of the project, including research materials and citations supplied and indemnify us of any compensation for loss or damages.

If you have any questions about our copywriting terms and conditions, just ask.

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Ask A Question

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